Privacy Policy
How CubeOneBiz collects, uses, shares, secures, and retains personal information across public pages, mobile applications, product discovery, assistant conversations, and covered Home, Commerce, and Work products.
How privacy is treated
This policy explains the privacy commitments that apply to CubeOneBiz public pages, product discovery, mobile applications, contact flows, assistant conversations, and covered product workflows.
Product data
Contact, account, workspace, resident, visitor, staff, employee, lead, customer, order, billing, payment-status, facility, issue, support, device, usage, and assistant-message information is collected only where needed for stated product purposes.
Controlled sharing
Information may be shared with authorized customer administrators, invited users, technology providers, payment gateways, communication providers, analytics tools, AI providers, app stores, and legal authorities where needed.
Rights and safeguards
Access, correction, deletion, consent withdrawal, grievance, contact, retention, security, export, cookie, and child or guardian-consent controls are part of the policy.
Privacy policy sections
Introduction and effective date
CubeOneBiz respects privacy and protects personal information collected through the CubeOneBiz website, product pages, contact forms, product assistant, mobile applications, and covered product workflows. This policy is effective as of June 18, 2026.
Legal entity and contact
Registered company: Futurescape Technologies Private Limited, operating the CubeOneBiz public portal and covered product workflows. CEO and Managing Director: Rabinder Sharma, with 30 years of experience in IT and technology. If a signed customer order, invoice, or written agreement names a different contracting entity for a specific transaction, that document controls for that transaction. Legal, privacy, grievance, and data-processing requests can be sent to support@cubeoneapp.com. The listed office address is 1905, Cyber One, Plot-4, Sector-30A, Vashi, Navi Mumbai, Maharashtra 400703, and the listed phone number is 022 45740221.
Covered products and services
This policy covers CubeOneBiz public pages, contact and demo flows, product discovery, assistant conversations, mobile applications, and offered product workflows including OneApp, OneSociety, OneGate and OneGateKeeper, OneFoodDialer, OneResto, OneRetail, OneMoney, OneHRMS, OneCRM, OnePOS, OneWorkspace, OneInventory, OneCommerce, OnePay, OneMeeting, OneFacility, OneSocial, and OneHelpDesk modules.
Personal information collected
Personal information can include name, mobile number, email address, organization or society name, flat or unit details, role, account details, resident information, visitor information, staff information, employee information, lead details, customer records, support details, and information submitted through forms or product workflows.
Usage information collected
Usage information can include device information, app usage data, browser information, IP address, login activity, and error logs.
Product data categories
Covered products may process billing and settlement records, visitor and guard movement logs, employee and attendance records, lead and customer records, order and cart records, catalog and inventory records, payment-status records, issue and support tickets, facility bookings, meeting and workspace records, campaign content, and operational reports.
Visitor-management records
Visitor-management and premises data can include visitor entry and exit records, visitor photographs where enabled, QR code and OTP verification logs, guard activity, delivery or cab records, domestic staff or vendor movement, emergency alerts, and security check-in records.
How information is used
Information is used to provide and secure product workflows, verify users, visitors, staff, and transactions, send notices and alerts, process support requests, improve service performance, generate reports, maintain operational safety, enable billing or payment follow-up, and respond to lawful requests.
AI assistant and prompt privacy
Product assistant messages may be processed to answer product questions, route support or sales follow-up, improve product guidance, prevent abuse, and maintain service quality. Users should not submit passwords, card details, government identifiers, health details, or other sensitive information into assistant prompts.
Data sharing
Personal information is not sold. Information may be shared with authorized customer administrators, invited users, society or organization management, security personnel, implementation partners, technology providers, payment gateways, communication providers, analytics providers, AI providers, app stores, and legal authorities when needed or required by law.
Data processing roles and addendum
For customer workspaces, the customer generally decides what personal information is entered, who may access it, and why it is processed. CubeOneBiz generally processes that workspace information to provide, secure, support, maintain, improve, and document the selected product workflows. Customer orders, written agreements, or a data processing addendum may add product-specific processing instructions, subprocessors, safeguards, audit support, return, deletion, and incident notice terms.
Integrations and subprocessors
CubeOneBiz may use hosting, database, analytics, payment, SMS, email, notification, customer support, AI, app store, logging, and monitoring providers to operate the services. These providers may process information only for authorized service purposes under their own security and privacy commitments.
Cross-border processing
Personal information may be processed in India or in other locations where CubeOneBiz, its service providers, subprocessors, or integration partners operate, subject to applicable law, customer agreements, and service safeguards.
Data security
Security measures include HTTPS encryption, access controls, authentication mechanisms, regular security monitoring, and data backup procedures. No electronic transmission method is completely secure.
Security incidents and breach notices
If CubeOneBiz becomes aware of a confirmed security incident affecting covered personal information, CubeOneBiz will review the incident and provide notices to affected customers, users, authorities, or other parties where required by applicable law or a written customer agreement.
Data retention
Information is retained for operational requirements, account administration, support, security, audit, dispute, tax, payment, and legal compliance purposes. Data may be deleted or anonymized after the applicable retention period or when the product purpose is no longer served.
Data export and deletion
Customer administrators may request export, correction, deletion, or closure support for workspace data where available. Deletion may be limited by active transactions, invoices, disputes, security logs, backup cycles, legal obligations, and records that must be retained for compliance.
Privacy rights and grievance
Users may request access to their data, correction of inaccurate information, completion or updating of incomplete information, deletion where applicable, withdrawal of consent where permitted by law, and grievance review through the listed contact channel. If a request relates to a customer-controlled workspace, CubeOneBiz may route the request to the responsible customer administrator or ask the requester to contact that customer directly.
Cookies and tracking technologies
The website may use essential, analytics, and performance cookies. Users may disable cookies through their browser settings.
Third-party services
CubeOneBiz products may integrate with Firebase, Google Analytics, SMS providers, email service providers, payment gateways, AI providers, app stores, and other third-party services. These services maintain their own privacy policies and product terms.
Children and guardian consent
CubeOneBiz products are not intended for direct use by children without appropriate parent, guardian, organization, or customer authorization. Where a covered product processes information about a child, such as resident, family-member, visitor, student, or staff-family information, the responsible customer must provide required notices and obtain required permissions under applicable law.
Changes to the privacy policy
The privacy policy may be updated periodically. Updated versions are published on this page with a revised effective date.
Contact for privacy inquiries
Legal, privacy, grievance, and data-processing requests can be sent to support@cubeoneapp.com. The listed office address is 1905, Cyber One, Plot-4, Sector-30A, Vashi, Navi Mumbai, Maharashtra 400703, and the listed phone number is 022 45740221.
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